FAQ Frequently Asked Questions


Frequently Asked Questions (FAQ)

We hope you find the information you need here, but if you have a question that’s not on this page that you would like answered, please email us! We would love to hear from you and always appreciate feedback.

Our CPR FAQ is updated often to provide you with the most current information. We take a kaizen approach to business building, which means continual growth and improvement. Listening to customers and understanding your needs is our prime objective, so we can continue to improve and provide the area’s very best CPR service and related medical training for the next ten years and beyond!

How long will the course take?

It depends on the course that you select. We take as long as it takes for everyone to master the material.

What are your office hours?

We work seven days a week and teach from several locations or travel to provide on-site service. Please Visit Our Calendar to see all class times. Our office hours are by appointment only. Please email info@youngheartsed.com to arrange a time to meet.

What should I wear?

The course is very hands on so we recommend that you wear comfortable clothes you can move around in. We also recommend that women do not wear deep V cut shirts and if you have long hair we advise you pull it back.

Which CPR class do I need to take?

That depends on your needs. Why are you taking the class? If you are taking the class for work, what does you work require that you have? First Aid, CPR, and AED is for those in the community that want or need to learn how to help a person in need. Most jobs not related to healthcare will want this training. Childcare providers will most like need to want to attend the Pediatric First Aid, CPR, and AED class. If you are healthcare worker or a student in the healthcare field, you will probably need the BLS for Healthcare Providers course. If you are not sure which one is required for your job, please check with them to be sure

How many people are in a CPR class?

In general, 10 people are the maximum number of students we like to have in class but we hold classes frequently in our office with an average of 4-6 student in attendance.

What if I have never taken CPR before?

You do not need to have any prior knowledge of CPR to attend a class. We applaud you for taking the initiative to learn and educate yourself. We will teach you everything you need to know.

What is your phone number?

phone number is 208-991-2770 We try and answer phone calls between the hours of 9am – 5pm Monday through Friday. However, if we do not answer we are probably talking with another customer or teaching a class and are unable to answer. Many questions can be answered here on our website. If you decide to call and leave a message, messages are returned in the order they are left (usually within 24 hours). If you would like a faster response please email info@youngheartsed.com as emails are usually answered faster, the same day. Please note that not every class we teach is listed on this site, as We Often Teach On-Site at other businesses. Thus, if we are not able to take your call, please try us again, leave a message, email us, or complete the Contact Form for inquiry regarding groups of five or more

Will I have to share a manikin with someone else?

In most classes there are enough manikins to accommodate every student. The Basic Life Support for the Professional Rescuer does cover multi-rescuer CPR, students work on one manakin as a team using the appropriate protective barriers.